COVID-19 Changes & Protocols

Walk-On Safety Protocol:

  • Any walk-on passengers who have a confirmed or suspected case of COVID-19, or that have been directed by a healthcare professional to seek testing for COVID-19, should contact the Ferry Coordinator prior to their ferry travel at 360-594-7033. The Ferry Coordinator will notify the vessel, and those individuals will be provided with an isolated area on the vessel during transit.

Coronavirus Procedure Changes as of 10/22/2020:

Coronavirus Procedure Changes as of 6/16/2020:

  • Ticket Sale Update:
    • Online ferry passes take about 2-3 business days to process, plus time for shipping. We estimate and suggest that folks plan for the process to take 2 weeks to receive their punch cards from the time of purchase. 
    • Cashless sales will remain in effect until all COVID restrictions are lifted.
    • Ticket sales at the Civic Building are suspended until Phase 3 of the Governor’s Return to Work guidance. 
    • Read more of our tips for ferry travelers during COVID-19 restrictions. 
  • Cabin #1 (Island Side) shall be reserved for crew use only.
  • Cabin #2 (Mainland Side) is being cleaned regularly, following recommended guidelines with recommended products.
  • As always, please observe posted restricted areas. Do not enter the purser or wheelhouse areas.
  • Social distancing can be difficult to achieve aboard the Whatcom Chief. We encourage all who work or travel on the ferry to please follow the guidelines listed by the Whatcom County Health Department.

Visit the Whatcom County Health Department COVID-19 Website for the latest information about the virus in our area.

We will update this page if/ when conditions change. Stay safe out there!